Return submissions to prior to close of business on 3/12/2020

  Link to the Quality Review Framework information.

  Link to the Governance Validation Framework information.

  Further documentation will be available following the awarding of the Tender.   

  Download Request or Quotation Document HERE 



 Specification/Scope of Services
  Item/Service Description   Alignment Analysis of The Quality Review
Framework (QRF) and The Governance
Validation Framework (GVF)
  Key Deliverables  Report and presentations as specified in 1.17  
  Date for Completion  Q1 – 2021



There is a desire at PHECC to achieve quality-based external accreditation with both of its quality assessment standards. The Governance Validation Framework (GVF) is a system designed to assure and improve the quality of services who deliver pre-hospital care to the public and the Quality Review Framework (QRF) is a similar process that supports the Educational delivery organisations i.e Recognised Institutions and Associated Training Institutions. Both processes support licensing systems.


Aim of Tender

Review the Governance Validation Framework (GVF) and the Quality Review Framework (QRF) with a view to supporting merging of both processes This review should reference external quality-based standards as appropriate and ensure established principles of quality assurance and improvement are observed and referenced in the final report.



  1. Support the merging of the GVF and QRF systems by:
    (a) Review the Policies, Procedures Guidelines and processes followed in both frameworks.
    (b) Review documentation that supports each system including forms, template- based reports. 
    (c) Identify aligned and non-aligned items in the standards and identify any gaps that may exist.
    (d) identify the steps to achieve best practice and to merge both frameworks.
    (e) Identify alignment/non-alignment in operational processes.
  2. Review the arrangements related to management of assessment in GVF and QRF.
    I. Identify alignment in assessment processes and any gaps.
  3. Review I.T arrangements in GVF and  QRF, including electronic portal and assessor access platforms
    I. Identify areas of commonality in data to each system.
    II. recommendations to achieve best practice in this area.
  4. Review requirements for assessors and recommendations to achieve best practice in this area including identifying support required for assessors to achieve best practice in this area.
  5. Identify a series of Key Performance Indicators related to each framework to effectively monitor operations.


Key Output

  1. A confidential report, addressed to,  addressing the 5 objectives above which includes a full set of recommendations to achieve best practice whilst supporting a merger of the GVF and QRF systems.
  2. Presentation of the recommendations x 2 



RFT Timetable

The timetable below is for guidance only and PHECC reserve the right to amend this timetable at any time at their sole discretion.

Activity  Date (Guide only)  
 Tender Issued  18/11/2020
 Deadline for Return of Tender  30/11/2020
 Evaluation Completed  3/12/2020
 Presentations by Short-listed Tenderers (if applicable)    N/A
 Contract to be Awarded  4/12/2020
 Contract Date/Goods Required by (approximate)  Q1 – 2021


Evaluation Criteria

The Contract will be awarded on the basis of the most economically advantageous tender. In assessing tenders, the evaluation may be based on a single criterion. Evaluation may also be completed on the basis of a price fixed by PHECC. Criteria and evaluation methodology used will be at the absolute discretion and judgement of PHECC.

For this RFT evaluation will be on the following basis set out below:

 Price  40
 Quality    60
 Total  100  


The Quality criteria are as set out below:

Quality  60 % weighting
   Criteria 1      Professional activity in Quality Assurance
and Quality Improvement in
Healthcare or Healthcare Education 
 Criteria 2  Experience in developing, leading, or
managing quality based assurance
accreditation systems in
Healthcare or Healthcare Education
 Criteria 3  Experience of high-level report writing
and/or assessment of quality-based
 Criteria 4  Experience in developing and analysing
operational, management, IT or admin
  systems and producing recommendations   

Please contact Ricky Ellis, Programme Manager, Clinical Governance on or 086 1414306 to discuss any aspect of this tender.