Standards of Operation

Council, following recommendation from its standing committees, publish standards of operation to guide best practice for Licensed CPG Providers. Appropriate National Clinical Programmes are consulted with during the development process of the standards.

SI 109 of 2000 and SI 575 of 2004

4 (q) prepare standards of operation for pre-hospital emergency care service providers to support best practice by pre-hospital emergency care practitioners.

Priority Dispatch Standard

The Priority Dispatch Standard enables a Licensed CPG Provider, who accepts 999/112 calls from the public, to triage calls into agreed priority classifications following a focused interrogation process of the caller. This priority classification then enables appropriate resources be deployed on a priority needs basis.

Interfacility Patient Transfer Standard

The transferring of patients between facilities (hospitals or Local Injury Units), must be carried out with due regard to patient clinical needs during the transfer. This standard enables the transferring clinical staff to select the most appropriate clinical needs of the patient ranging from high to nil. The Interfacility Patient Transfer Standard also enables the Licensed CPG Provider match the appropriate vehicle and crew level for the patient’s needs when dispatching a vehicle for a transfer.

PHECC Clinical Audit Standard

For clinical audit to be effective it requires commitment and support by the Licensed CPG Provider. Every Licensed CPG Provider should implement a clinical audit strategy supported by a clinical audit policy which will set out the procedures for the conduct of clinical audit within the CPG Provider.

We wish to acknowledge the Quality and Patient Safety Directorate, authors of the Guide, for permitting PHECC to adopt the "Practical Guide to Clinical Audit" as the PHECC Clinical Audit Standard.

Page last updated: 05/10/2020