Code of Professional Conduct and Ethics

PHECC Registered Pre-Hospital Customer Care Practitioners


 
1)
             
Uphold and maintain a duty of care to patients and public. Each PHECC registered practitioner shall;
  • engage in safe and competent practice.
  • have the welfare of patients as their primary concern.
  • identify themselves by first name to patients in their care.
  • provide care which would be judged against what could reasonably be expected from someone with a similar level of  knowledge, skills and abilities when placed in these particular circumstances.
  • assess patients needs and provide in full the necessary care management interventions and medication treatment to a high standard.
  • ensure that their practice is congruent with the agreed standards/Clinical Practice Guidelines (CPGs) developed by the PHECC.

  

   
2)

Seek consent of patients. Each PHECC registered practitioner shall;
  • Where practicable seek patients verbal consent prior to care management, interventions and medication administration.
  • In emergencies where treatment is necessary to preserve life, PHECC registered practitioners may provide care with implied consent, providing that one can demonstrate that they are acting in the patients best interest.
  

   
3)
             
Maintain high standards of professional accountability. Each PHECC registered practitioner shall;
  • keep skills updated in line with relevant best practice.
  • be committed to mentoring or coaching of trainees and peers as appropriate.
  • be committed to a high standard of clinical record keeping and data collection.
  • use the Patient Care Report (PCR) as an account of pre-hospital care provided and clear consecutive evidence of the assessment decision made, the care delivered and the response to care.
  • use CPGs as a guide to providing appropriate pre-hospital care; deviations from CPGs should be appropriate to the given clinical situation and appropriately documented.
  • avoid all conduct likely to bring the profession into disrepute.
  • take action if a situation of abuse of any individual, service or professional in the course of work is identified.
  • commit to this code and adhere to it at all times.
  

   
4)
             
Co-operation and team work. Each PHECC registered practitioner shall;
  • respect the integrity and experience of colleagues and other health professionals.
  • identify and control risks to other members of the healthcare/rescue team.
  • continually evaluate the effectiveness of practice in consultation with other health professionals.
  • take an active role with PHECC to guide their profession.
  

   
5)

Maintain Confidentiality. Each PHECC registered practitioner shall;
  • maintain strict professional confidentiality with all information acquired in the course of professional duties. Except where.
  • necessary to impart health/personal information in the course of duty/continuum of care and/or required by law.
  • manage with strict confidentiality of patient records, paper and electronic format.
  • maintain strict professional confidentiality in conducting research.