Quality Review Framework (QRF)
PHECC has a responsibility to monitor, review and report on the management of standards and quality of courses delivered on its behalf. The QRF is a valuable tool in maintaining and enhancing the standards of education and training in pre-hospital emergency care. Through setting standards and the components to meet those standards, PHECC has provided institutions with the tools for continuous quality improvement of the courses they provide. The QRF, in place since 2014, has been updated in 2019 to reflect the experience from initial implementation and the growing number of institutions delivering PHECC-approved courses.
The QRF emphasises the need for systematic internal monitoring, annual self-assessment and periodic external review by PHECC. It encourages partnership and collaboration between all stakeholders to ensure best practice and consistently high standards of service in the delivery of PHECC-approved courses.
Principles Underpinning the QRF:
- Effective Leadership - so that appropriate governance, management systems and organisational processes are in place
- Student-Centred - so that the student interest is served in a safe and supportive learning environment
- Professionalism - so that courses are designed, delivered, administered and evaluated by appropriately qualified individuals
- Continuous Quality Improvement - so that a systematic approach is taken to enhance courses and associated activities.
All activities associated with QRF should be developmental. Self-assessment and external review should be forward-looking, taking the opportunity to learn from the past and take full account of the current situation.